Frequently Asked Questions
Have a question? Here are a few quick answers about our menu, booking, pricing, and service.
What items do you have available?
We have something for everyone! Our truck carries 25+ pre-packaged ice cream and frozen novelty selections.
You’ll find classic childhood favorites like Bomb Pops, premium ice cream sandwiches, orange treats, and character pops, along with premium favorites from brands including Blue Bunny, JonnyPops, Häagen-Dazs, Hershey’s Ice Cream, Nestlé, and more.
My child has a food allergy. How do I know what is in each item?
We understand how important it is to have current product information when a food allergy or dietary restriction is involved.
You can review information for many of the products we carry on our Products page. Simply click on an item to view the available product, ingredient, allergen, dietary, and manufacturing information.
Product ingredients, allergen information, dietary information, manufacturing practices, and formulations are provided by the manufacturer and may change without notice. Please refer to the current product packaging for the most up-to-date ingredient, allergen, dietary, and manufacturing information, particularly if a food allergy or dietary restriction is involved.
BLUE MOO Ice Cream does not manufacture these products and cannot guarantee that any product or our service environment is free from a particular allergen.
How much does it cost to have you come to our event?
Every event is different, so pricing depends on the details of your event, including location, guest count, service time, and how payment will be handled.
The best way to receive accurate pricing is to submit our quote request form. We’ll review your event details and respond with availability and pricing specific to your event. We aim to respond within 24–48 hours, and often sooner.
How do I book you for my event?
To get started, submit our quote request form with the details of your event. We do not book events by phone or through social media.
Once we receive your request, we’ll review the event details and provide availability and pricing. Fees, rates, and minimums vary depending on the event. In most cases, a booking fee is required to reserve your date and service time.
Dates are booked on a first-come, first-served basis, and popular dates can fill months in advance, so early booking is recommended.
What areas do you serve?
BLUE MOO Ice Cream serves Minneapolis, St. Paul, the Twin Cities metro area, and surrounding Minnesota communities within our service area.
Travel availability and any applicable trip charges depend on your event location. Include the complete event address when requesting a quote so we can provide accurate availability and pricing.
How far in advance should I book?
We recommend submitting your request as early as possible, especially for spring and summer events, weekends, school celebrations, graduations, and other popular dates.
Dates and service times are reserved on a first-come, first-served basis. If your event is coming up soon, it’s still worth checking with us — we may have availability.
Do you serve private and public events?
BLUE MOO specializes in scheduled events where our truck is reserved in advance for a specific group, organization, business, school, or celebration.
We serve corporate events, schools, weddings, birthdays, graduations, churches, apartment communities, neighborhood celebrations, community events, and many other special occasions.
Can guests purchase their own ice cream?
Yes. Depending on the event, we offer both host-paid and individual-pay service options.
For host-paid events, the event host covers the cost for guests. For individual-pay events, guests purchase their own selections directly from the truck.
Tell us how you’d like payment handled when submitting your quote request, and we’ll provide the appropriate service and pricing information.
How many people can you serve?
We serve events ranging from smaller private celebrations to large school, corporate, and community events with hundreds of guests.
Because our ice cream treats are individually packaged and ready to serve, we can keep lines moving efficiently. When requesting a quote, provide your estimated guest count so we can recommend the appropriate service time and event setup.
How long does the ice cream truck stay at an event?
Service time varies depending on the type of event, estimated guest count, location, and service arrangement.
Your scheduled service period will be confirmed as part of your event booking so you’ll know exactly when the truck is scheduled to arrive and serve your guests.
Can we choose which ice cream treats are available?
BLUE MOO provides a full menu offering for our events, giving guests a wide variety of ice cream and frozen treats to choose from.
If your event requires specific menu limitations, product exclusions, item restrictions, or pricing caps, please let us know when requesting your quote. Menu modifications must be approved in advance and confirmed in writing prior to the event.
You can explore many of the treats we carry on our Products page.
Can you come to our local park?
Possibly, but many cities and park systems require permits, licenses, or advance approval for food trucks, and some locations do not allow food trucks at all.
Unfortunately, we can’t simply drive into a public park and begin serving. If you’re planning an event at a park, please include the park name and location when submitting your quote request so we can determine whether additional requirements may apply.
Event organizers are responsible for obtaining any required permits or approvals unless otherwise agreed to in writing.
What months do you operate?
Due to Minnesota’s unpredictable weather, our regular season typically runs from April through Labor Day or mid-September. However, we have served events outside our regular season, including winter events.
If your event falls near the beginning or end of our regular season — or you’re planning an off-season event — submit a quote request and we’ll let you know if service is available for your date.
What types of payment do you accept?
Payment options depend on the type of event and payment arrangement.
For host-paid events, we accept major credit and debit cards. Individual-pay events may also allow guests to purchase directly from the truck using available payment methods.
We do not accept checks or offer NET payment terms.
Specific payment requirements will be included with your event quote and booking information.
Still Have Questions?
Tell us about your event and we’ll help you determine the best service option for your group.